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Support & store policies

Need help with an order? Contact us directly. You can also review the general store policies below before purchasing.

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Store Policies

General purchase policies

These are general store rules. A product page may include additional product-specific conditions. Where a product-specific term is clearly shown before purchase, it applies to that product.

Privacy Policy

WebifyAI may collect the information needed to process orders, provide support and maintain account or order records, such as your name, email, contact number, payment confirmation and order details.

We do not publish customer information as part of normal store operations. Information may be shared with payment, hosting or service providers only when reasonably necessary to operate the store or fulfil an order, subject to their own privacy practices.

Terms & Conditions

WebifyAI sells digital products and access-based services. Product duration, delivery method, device limits, renewal terms and any account requirements should be checked on the relevant product page before purchase.

Customers are responsible for using third-party services in accordance with the applicable provider rules. Brand names and logos identify the relevant product; they do not automatically mean WebifyAI is officially affiliated with that brand.

Refund Policy

Because digital products can be delivered or activated immediately, a completed and correctly delivered digital order is generally not refundable simply because the customer changes their mind.

If an order is not delivered, materially differs from what was purchased, or has a verified access problem covered by the stated product terms, contact support with the order details. WebifyAI may provide a correction, replacement or refund after reviewing the issue.

Warranty Policy

Warranty coverage is product-specific. The duration and scope shown on the product page or confirmed at purchase determine whether replacement or other support is available.

Warranty may not cover issues caused by misuse, unauthorized changes, sharing beyond the stated limits, violations of a third-party provider's rules, or circumstances outside the supplied product terms.